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Case Studies

Home Energy and Utilities Focus Groups

A U.K.-based market research company sought Drive Research’s expertise to conduct a qualitative study in Syracuse, NY, focusing on energy-related insights. The study involved two focus groups, each designed to provide valuable feedback from a targeted demographic. Held on February 19, the groups included 8 participants per session—6 for the core discussion, with additional recruits for potential dropouts. These sessions offered a deep dive into energy-related behaviors, attitudes, and preferences, helping the client gather essential qualitative data for strategic decision-making.

In this case study, we outline the approach, methodology, and results of this engaging focus group research, showcasing Drive Research’s ability to recruit, host, and analyze qualitative research across the country.

Our full-service focus groups, from recruitment to analysis, can provide valuable insights to drive your business decisions.

Overview of the Home Energy and Utilities Focus Groups

A market research company in the U.K. hired a market research company for a qualitative market research study in Syracuse, NY. A total of 2 focus groups took place on Tuesday evening February 19. The groups were held at 5:30 p.m. and 7:30 p.m. Drive Research recruited a total of 8 participants per focus group in the expectation to seat 6. Each group lasted 1 hour and 45 minutes to 2 hours. Each participant received a $75 honorarium processed by Drive Research as a thank you for the feedback and time.

Approach to the Home Energy and Utilities Focus Groups

The screening criteria for the focus group recruit was as follows: (1) must be solely or jointly responsible for energy, (2) do not work in the energy industry or utilities, and (3) were not extreme Democrats or Republicans.

Group 1 consisted of males aged 46 to 65. None were be college-educated (community college or Associate degree possibly but avoided). Group 2 consisted of females aged 25 to 45. All held a 4-year undergraduate degree. The focus groups were hosted at the Drive Research in Syracuse.

Drive Research utilized a combination of panel participants and social media to recruit for the focus groups. Participants were pre-screened online before being re-screened through phone calls. After speaking to a representative, the recruiter sent a follow-up email, placed a reminder phone call, and sent a reminder text the day of the focus group.

Hosting the Home Energy and Utilities Focus Groups

The focus groups were video and audio recorded in HD at the focus group facility. Transcripts for the sessions were provided for the client. The takeaways and findings from the focus groups were wrapped up into a larger report for the client. Focus groups were also hosted in New York City and Boston.

Contact Drive Research

Drive Research is a qualitative recruitment company in the U.S. Our team recruits for focus groups across the country in addition to hosting focus groups at its facility in Syracuse, NY.

Interested in learning more about our market research services? Have a question? Need a proposal? Contact us below.