Our team has decades of experience designing industry-leading surveys, sourcing niche respondents, and sharing expert recommendations based on the data. Here’s a look at our process.
Start by requesting a quote. We’ll quickly provide a proposal of the project’s cost and workplan based on your unique needs. Once we receive sign off, you’ll meet your dedicated project team often including a project manager and research analyst. Together, you will participate in a kickoff meeting to discuss objectives, timelines, and other key details.
Based on your unique objectives, our team will draft a custom online survey for your review. Then, Drive Research programs and tests the survey to ensure it functions well. After your approval of the programmed survey, we manage fieldwork and data collection. During this time, you will have access to a live reporting link to see responses as they are submitted.
During and after fieldwork, we implement a 9-step data-cleaning process to weed out unreliable responses. We then analyze the survey data and provide either a topline summary or comprehensive report. Finally, your project team will schedule a debrief meeting to walk through the findings, ensuring you understand the data and how to take action.
A custom online survey with Drive Research includes a dedicated project management team, best practice survey language, data quality programming and cleaning, fieldwork management, client portal with access to real-time survey responses, and recommendations for how to use the data for business strategy.
No two organizations are the same. Each has its own unique objectives for market research – and our online research surveys reflect that.
In addition to our custom-designed surveys, we support both simple and complex question types. From multiple choice to conjoint analysis, Drive Research writes surveys to keep respondents engaged and clients satisfied.
The projects with our online survey agency are fulfilled through various sample pools. We source respondents through proprietary customer email lists, tried and tested panel vendors, our in-house market research panel, and social media advertisements. If you have an audience to reach, Drive Research can find them.
Ensuring high data quality is critical for online research. After all, these insights will drive decision-making for your business, marketing, and sales strategy. Drive Research ensures results are accurate and trustworthy by completing best-in-class data cleaning such as quality checking survey questions, flagging duplicate IP addresses, reviewing all open-ends, and more.
At Drive Research, we offer a wide range of online survey options tailored to meet your unique research goals. Below are just a few of the many types of online surveys we can customize to provide you with actionable insights.
Boost satisfaction and retention with unbiased feedback and expert analysis.
Our third party encourages honest employee feedback for reliable insights.
Make the most of your marketing and public relations efforts with original research and credible data.
Create marketing campaigns that will drive the most growth and ROI for your brand based on audience insights.
Measure how well your target audience recognizes and understands your brand.
Refine existing products or develop new ones based on customer feedback.
Understand customer perceptions of product pricing and willingness to pay to set optimal price points.
Gather feedback about the ease of use, design, and functionality of a website to improve UX.
We know you have many options when it comes to outsourcing your online survey. However, what makes Drive Research stand apart is how we treat each client project as more than a job. We bring a level of importance to your study that we would bring to our own business.
With combined decades of experience in the market research industry, Drive Research brings unparalleled expertise to every online survey project. Our seasoned team ensures precision in survey design, programming, fielding, and analysis. This depth of knowledge guarantees that you receive high-quality respondents and reliable data, making us the trusted partner for your online survey needs.
After fielding the online survey, you’ll receive more than an export of data and numbers. We offer clients various reporting packages from topline summaries to comprehensive presentations.
Many of our reports include a question-by-question analysis, key takeaways, data visualizations, and industry benchmarking data. You will walk away with actionable recommendations from the data we collect to accelerate business strategy.
To accelerate insights, we place a premium on communication. Our team is committed to rapid follow-ups and maintains an open line of dialogue throughout the survey process. By challenging traditional turnaround times and setting new standards for speed, we ensure that you receive timely updates and actionable insights without delay.
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