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What We Offer

Our Market Research Services

Discover Tailored Solutions for Every Business Objective

Trusted by Industry Leaders

Better Data. Better Decisions. Better Strategy.

Comprehensive Market Research Solutions

We know that one size does not fit all. Our clients’ success stems from providing custom market research services to match each individual business goal and objective. Explore our list of market research solutions below or contact us to share your project request.

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Online Surveys

Comprehensive survey management for high-quality respondents and accurate data.

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Customer Surveys

Boost satisfaction and retention with unbiased feedback and expert analysis.

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Employee Surveys

Our third party encourages honest employee feedback for reliable insights.

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Qualitative Recruiting

We excel in screening and scheduling B2B and B2C participants with near perfect show rates.

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Focus Groups

We provide in-person or online focus group recruitment, hosting, moderating, and reporting.

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PR Surveys

Make the most of your marketing and public relations efforts with original research and credible data.

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Advanced Analytics

Trust our experts to oversee complex studies such as market segmentation and conjoint analysis.

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Phone Surveys

Translate conversations into actionable recommendations with our full-service phone surveys.

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Intercept Surveys

Capture critical in-the-moment feedback from visitors attending specific events, festivals, or store locations.

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Online Reputation Management

Increase your number of positive reviews while also acquiring additional feedback from your customers.

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User Experience (UX)

Design products and services that drive customer satisfaction, loyalty, and business success.

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Customer Experience (CX)

We utilize multiple surveys at critical touchpoints of the buying journey to provide an ongoing loop of insights.

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Feasibility Studies

Collect insights to determine the likelihood of success for a new business concept and use the data to help earn funding.

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Mystery Shopping

Improve shopper experiences by obtaining enlightening data through the eyes of staged or real customers.

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Voice of Customer

Place a central focus on your target customers by understanding perceptions, thoughts, opinions, and behaviors.

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Content Marketing Research

Elevate your brand with research-driven content that resonate with your audience and drive conversions.

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Brand Tracking

Better measure and track your brand health metrics to make more informed strategy decisions based on data.

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Competitive Assessments

Compare data with industry and competitor benchmarks to know exactly how your business is performing.

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New Product Development

Create better performing products that pique buyer interest, boosts satisfaction, and drives more sales.

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Advertising Testing

Create marketing campaigns that will drive the most growth and ROI for your brand based on audience insights.

Customer Stories

How Our Market Research Company
Delivers Exceptional Results

Global Healthcare Survey
Case Study
Doctor
Learn More
Qualitative Recruiting
Case Study
Mom telling son a secret
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Content Marketing Survey
Case Study
Red logistics shipping truck
Learn More
In-Home Usage Tests
Case Study
Woman drinking soda
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Employee Survey
Case Study
Manufacturer employees in yellow hard hats
Learn More
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Your Questions Answered

Explore Common Queries About Our Market Research Services

At Drive Research, we offer custom pricing for our market research services because each project is unique. The cost of our services is influenced by factors such as the scope and complexity of the research, the size and type of the target audience, the methodologies used, and the project timeline. We work closely with you to understand your specific needs and provide a tailored quote that aligns with your goals and budget.

Our approach to executing a market research study is both thorough and tailored to your specific needs. Here’s a step-by-step overview of our typical process:

  1. Fast Quote: We start by providing a detailed proposal outlining the project’s cost and workplan based on your unique requirements. This ensures transparency and alignment from the outset.
  2. Project Kickoff: We hold a kickoff meeting to establish a mutual understanding of your goals, expectations, and timelines, ensuring that everyone is on the same page.
  3. Design the Research Tool: Our team develops custom research tools—whether survey questions or a moderator’s guide—to address your most pressing business challenges effectively.
  4. Collect & Analyze Data: We carry out the data collection process and analyze the results to uncover insights related to your research objectives. Depending on the study type, you may have access to a live client reporting link to monitor real-time responses.
  5. Data Cleaning: We conduct rigorous quality checks at various stages to ensure the accuracy and integrity of the data. This includes removing any fraudulent or junk responses, adhering to stringent data privacy, security, and fraud prevention protocols.
  6. Findings & Recommendations: Finally, our team presents the research findings and delivers strategic recommendations to support your decision-making process, ensuring you have clear, actionable insights to guide your next steps.

Project timelines can vary significantly depending on the scope and complexity of the research.

From our experience conducting various types of market research, here are the average timelines you can expect: 

  • 2-3 days: Projects with limited scopes such as a customer survey that only requires data collection
  • 6-8 weeks: Full-service studies that include survey design, programming, fieldwork, data cleaning, and analysis and reporting
  • 8-12 weeks: Projects such as advanced analytics, multi-component, or international studies

With that being said, we can provide options for expediting or rushing research if needed.

At Drive Research, we prioritize data accuracy and reliability with a comprehensive quality control process. We have a zero-tolerance policy for poor responses, replacing any that fall short at no additional cost to you. Our industry-leading quality checks include re-captcha integration to prevent automated responses, red herring questions to detect inattentive answers, reviews for duplicate IP addresses, completion times, straightlining, and more. Learn more about our protocols for quality control and fraud prevention.

We believe effective communication and project management are essential for the success of any market research project. That’s why we assign a dedicated project manager and research team to all of our accounts to handle communications, provide updates, address any questions or concerns, and ensure that the project stays on track. Your dedicated project manager can be reached by most forms of communication, such as video conference, phone, text, and email to facilitate smooth and efficient communication throughout the duration of the project.

When evaluating market research companies, it’s easy to think that all firms offer similar services with the same claims surrounding experience and data quality. However, what sets us apart at Drive Research is the additional value we provide beyond the standard market research process.

  • Actionable Insights: We offer clear, strategic recommendations based on your data, helping you understand exactly what actions to take.
  • Custom Data Visualizations: We create engaging and informative content deliverables such as infographics, animated graphics, social media visuals, and white papers to help you effectively communicate your findings.
  • Ongoing Support: Our partnership extends beyond the final report. We are available for follow-up conversations and consulting to ensure you fully leverage the insights and make informed decisions.

By combining these elements with our commitment to high-quality data and overall professionalism, we aim to be a valuable partner in your decision-making process.