Our market research company keeps the pulse on the latest and greatest in the industry so you don't have to. We don't just talk market research, we live it, we write about it, and we share it. Our fingers hurt because of it. Often. Learn more about market research basics, tricks, trends, and ideas. Grab a fresh coffee, there is so much here, you'll need it.
Market Research Company Blog
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Retail Marketing: 5 Key Strategies to Gain More Customers
Posted at: 8/10/2022 12:30 PM
We have a shocking fact for you today, are you ready? Businesses need customers. But get this – customers also need businesses. That’s how loyal, frequent consumer relationships are made in retail. When you're able to successfully market your business, you develop a relationship with new customers while also giving them a reason to keep coming back. That's where effective retail marketing comes in! Maybe you have a top-notch social media account with incredible shots, but it’s not generat
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Brand Sentiment: What It Is and How You Can Track It
Posted at: 8/9/2022 12:30 PM
Perhaps there is no more vital aspect to measure and understand than your brand. What is it? What does it stand for? How do people define it? Brand sentiment is arguably the most valuable asset for any person, organization, product, or service and is the umbrella image that shapes all other interactions. It is an evolving asset of a collection of ideas and impressions that can change for the good or bad over time. It’s always shifting based on the internal culture, marketing, strategy, ma
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How to Get More Members for Kids Programs and Youth Organizations
Posted at: 8/8/2022 12:30 PM
After facing changes due to COVID-19 and returning to the new normal, making new friends is an important topic for many parents. So much so, PBS provided tips for parents to help their child(ren) make friends as children's social worlds are expanding again. Luckily for parents and caregivers, there are several different afterschool programs, extracurriculars, and youth classes to help the social development of young children. Consequently, this can mean a lot of competition for nonprofit org
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Name Testing a Healthcare Product or Service
Posted at: 8/5/2022 12:30 PM
You are likely never short of ideas when naming a product or service in healthcare. You can spend weeks or months with your internal teams fine-tuning the name and figuring out the best path forward. However, some brands fail to realize that your buyers, not your sellers, determine the best product or service name. Although you may have arrived at an internal consensus, it is always essential to conduct market research to get feedback from your buying audience – whether that be doctors, phys
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Market Research vs. Marketing Research: What’s the Difference?
Posted at: 8/2/2022 12:30 PM
The two terms we will discuss today seem interchangeable at first glance. It’s only a difference of 3 letters, they can’t be that different right? Well actually, there are many differences between market research and marketing research. To put it more simply, market research pertains to events that occur in and around markets. Marketing research refers to the research tasks related to marketing. I know, it’s still a bit confusing. Throughout this blog post, we will discuss both market and m
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5 Tips for Conducting Market Research with Content Creators
Posted at: 8/1/2022 12:30 PM
It’s a content creator's and we’re just living in it, right? It’s no secret that influencers, bloggers, and social media personalities are some of the best marketers out there. In fact, a recent study revealed that up to 17% of businesses spend half of their yearly funds on influencer campaigns. Chances are if you’re reading this, you already know your way around influencer marketing strategy, at least a little bit. But do you know how market research can play into it? Types of market resea
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5 Sure-Fire Ways to Prevent Employee Burnout
Posted at: 7/29/2022 12:30 PM
If you’re reading this, it's likely because you're seeing some staff burnout happening at your workplace. Now, more than ever, employee burnout is spoken about on a regular basis. A recent statistic shows that a whopping 67% of employees think burnout has gotten worse since 2020. So, how to actually prevent employee burnout? Go straight to the source: your employees! They are the best data-driven strategy for determining how to improve workplace culture and seeing more long-term employment.
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Measuring the ROI My Product or Service Provides My Customers
Posted at: 7/28/2022 12:30 PM
There are many articles available on how to calculate the ROI of the tools and resources you use in-house. But what about proving the ROI your products or services offers your customers? Wouldn't this metric be nice to have to feature in marketing and sales collateral? Or, to better understand what key components customers value the most. Luckily, we have a great resolution: conducting market research with your customers. From our experience, Drive Research has leveraged various market rese
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How to Conduct a Logistics Company Customer Survey
Posted at: 7/26/2022 12:30 PM
Recently, a logistics and transportation company partnered with Drive Research to conduct an annual customer survey. For information on the 2021 iteration, click here. When it comes to Voice of Customer (VoC) research, we’re all about the process. The steps of a transportation VoC study include: Quote/proposal Kickoff meeting to discuss the goals and objectives Designing the VoC study Executing fieldwork Analyzing and reporting on the results While those are the steps of a continuous c
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How to Use a Survey to Conduct A/B Testing for Ads
Posted at: 7/22/2022 12:30 PM
As a marketer, you’re likely no stranger to A/B testing an advertisement. For those who need a reminder, it is when a brand launches two advertisements at once. Each ad has a component that is slightly different from the other, such as a different color scheme or different ad copy. After a day or two, the brand looks at key analytics to determine which ad is offering the better return. This is the traditional, more common way of A/B testing in marketing. However, there is a newer, more data
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What is Unaided and Aided Awareness in Market Research?
Posted at: 7/21/2022 12:30 PM
One of the most common and sought-after metrics in market research is unaided and aided awareness. Whether it is awareness of a product, awareness of a brand, or awareness of advertising, businesses spend an exorbitant amount of money on understanding customers' familiarity. This is because in a consumer's path to purchase, awareness is the first step of an often long decision-making process. If customers are not at least semi-familiar with your product or service, they obviously cannot buy
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How to Conduct Customer Segmentation in 6 Easy Steps
Posted at: 7/20/2022 12:30 PM
Catering to your entire target market the same way isn’t the most effective. It’s a bit like giving a one-size-fits-all t-shirt to people of all shapes and sizes. At the same time, identifying the unique needs of every individual is an impossible task. It’s not like you can just send a personalized message to every potential customer (unless you have infinite time and resources). What many businesses need is something in between for targeting their audience. This is when you should conduct